Privacy Policy

Securicom may collect personal and business information when you submit an inquiry, assessment request, assistant message, or other website communication. This may include your name, company, email address, phone number, site address, project details, uploaded materials, and any other information you choose to provide.

The website may also collect limited technical information such as browser details, device information, and usage signals used to support site performance, security, and reporting.

Submitted information is used to review requests, respond to inquiries, scope projects, prepare proposals, coordinate follow-up, and maintain customer records inside the operations platform.

Assistant conversations and intake records may be reviewed internally to improve sales messaging, technical scoping, customer support, and future website content.

Securicom does not sell personal information. Information may be shared with service providers that support hosting, analytics, communications, storage, or business operations where reasonably necessary to run the service.

Submitted information may be stored in internal systems used for leads, proposals, customers, support history, knowledge records, and related workflows.

If you submit photos, drawings, floor plans, network notes, or other project materials, you represent that you have the right to share them for scoping, planning, and support purposes.

Those materials may be used internally to assess site conditions, system requirements, operational constraints, security concerns, and future service improvement.

If you provide contact details, Securicom may use them to respond to your inquiry, request missing details, discuss proposals, schedule work, or follow up on related service needs.

Records may be retained for as long as reasonably necessary to operate the business, maintain project history, comply with legal obligations, and protect against disputes or abuse.

If you want to request an update or removal of contact information previously provided through the website, contact Securicom using the business details shown on the site and identify the information in question.

Do not submit highly sensitive, regulated, or legally privileged material through the website or assistant unless a specific secure process has been arranged.